What Is a Water Softener and How Does It Work? Culligan water softener troubleshooting guide will provide you with easy steps to resolve problems you face. Click to Show or Hide Citations & References, WaterBoss 900 and new 50 gal. Just how much salt you need - how often you need to add salt to the softener - depends on the hardness of your water and the volume of water you use. In the case of hard water, you may get plumbing and your clothes damage. Martyn The water softener regeneration system is not working: no salt in the salt tank, or improper regeneration cycle or salt dose setting, or the regeneration control timer may be stuck. Culligan water softening system works by using resin beads as a salt-based water softener. Let the hot water sit and absorb the salt for about four to six hours. I might try a power-off reset followed by a manual regen cycle - before adding any salt - combined with watching the system to see what it does. Place those now loose pieces in the bucket with the other salt you removed. The first sign to identify if you have a salt bridge is if you start to notice that the water coming out of your faucets are hard. If water softener is not working, click here to fix it. You can easily troubleshoot this by setting it on a lower grade. What could be the problem? #11 Water Softener Will Not Regenerate. Have you ever checked the salt level in the brine tank expecting to have to fill it, only to see that it’s still sitting in the same spot it was at last month when you last filled it? About once a year my softener will have salt in the tank and will run regenerating. Wally All softeners, whether they have one or two tanks, work the same way. You can simply replace the motor or if the system is under warranty, you can contact the manufacturer for the service. Your email address will not be published. But be aware of not making faults in another component. Use a screwdriver to start the manual regeneration and purge the wastewater. What can I do to improve this system or should I just replace it with a different one? The resin tank and brine cabinet are warrantied for 10 years. After breaking the salt bridge, collect the large chunks before dissolving in the tank. Clean the debris. Water Leak Sensors: Why Every Home and Business Needs Them, BioSmart Drain Cleaners: A Natural Alternative, Water softener not working? Speanut is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The water softener salt dose and regen cycle frequency have been properly set for the amount of water being used in the building and the incoming water hardness but still the water becomes hard before the next regen cycle. I can't say more as I don't understand your data - hardness is usually expressed in milligrams per liter or grains per gallon, not parts per million. Water hardness has changed, water softener settings incorrect for new hardness level. This is actually the most common water softener problems, not enough salt. Bring a small container of your water to a water softener dealer for a water hardness test, then check the results against your settings. and performance for water softener units. If Culligan water softener is facing the leakage, it is a tedious task to find the actual part from where it is leaking. To scope it, you can use a plastic cup, small bowl, or garden shovel. Get a hardness test kit at the hardware or pet store #tip #plumbing. That said, hard water is usually higher in pH and basic water is usually lower.**. Most of the time, due to the incorrect installation of the system, leakage happens. In case of power failure, you can easily reset the timer. Often a broken or short circuited switch or control. Otherwise, lessen the amount of salt used in the tank. That sounds to me like a control head failure leaving the water softener stuck in "regen" mode or repeatedly cycling through regen. The water softener system is dependent on the potential of resin beads. The big air pocket created by the salt bridge means that the water may not be using salt. In the last 6 weeks since we came back from 2 weeks holiday it has not auto-regenerated. Here’s a general guide for cleaning water softeners. For a mechanical water conditioner control head, check output by observing rotation of small gear on front of timer (Note - program wheel must not be against regeneration stop for this check). Every few weeks, take a wooden broom handle and shove it down into the brine tank through the salt to make sure there is not another salt bridge forming. Also, when the salt level is low (or at least once a year), check for a crust of salt mush at the bottom. In other words the salt in the tank forms together into a stiff crust but sits below the water level, which means you can’t see it. If it is running continuously without pause, it seems due to the salt bridges, as discussed earlier. Review actual daily water use; if a water meter is installed, check water meter readings against estimated water use. The water softener will not know that there is no salt in the tank and therefore it will go through the regular regeneration process as if there was salt. Shobia it does sound as if you'd need water treatment to make that water usable in the home; if you call two local water treatment companies they will be glad to propose systems to meet your needs, and typically don't charge for that advice. I have water outside but not in the house. If your water softener is in a basement with high humidity, you could try reducing the humidity in the room. Still is not soft. Water softener performance Such vendors often will test your water at no charge (they want to sell you equipment) or if you're doubtful, pick up a sterile bottle from your local water test lab and ask their recommendations for what screening tests to perform. Make sure the bypass valves of your unit are set correctly. If it gets damaged, the efficiency will be compromised. Since then we have been unable to get soft water . Thank you, very great post.|, Your email address will not be published. IainJ. Break up the crust, then add salt if needed. What is the Best Type of Air Conditioner for You? So, let’s have a review over Culligan water softener troubleshooting guide. Bacteria, sulphur, sediment, iron, debris can produce stains in water softener output. If so, then remove the unclog the hose to flush out the brine from water during regeneration cycles. Most common #watersoftener problem is it’s out of salt: Check monthly #plumbing #yeg, Kingstree Plumbing can service or repair your water softener, 5 Home Water Problems and How to Fix Them, 5 Signs that Your Boiler Needs Maintenance or Repairs. Lift out the air check valve (or brine valve assembly) and clean it in warm water. Follow the steps below to get rid of a salt bridge: To avoid future salt bridges from forming you can try the following: If you checked and found out that you don’t have a salt bridge causing the problem, it could be possible that there is a clog inside of the nozzle venturi. If it comes down to it, we can even recommend a new water softener and install it for you, giving you the best settings for your home. Here’s a general guide for cleaning water softeners. Required fields are marked *, 5 Signs Your Water Softener Isn’t Working Properly, https://torch7.com/kingstreeplumbing/wp-content/uploads/2016/12/dreamstime_xxl_82995775.jpg, http://torch7.com/kingstreeplumbing/wp-content/uploads/2016/03/newlogo.png, 5 Signs Your Water Softener Isn't Working Properly. Nabeel So, here are some signs that your water softener isn’t working properly. Water softener resin can last for 20 years or even longer, but may have a shorter life depending on the chemistry of the water being processed in the water softener. Joined: 3 May 2009 Messages: 10 Thanks Received: 0 Location: Berkshire Country: Hi there, I have a Monarch Midi Water Softener installed since 2009.