I called Le Creuset, and they said to send it in, but the thought of sending it in during prime braising season makes me sad. Remove and let cool slightly before slicing into thin strips. Cook them on medium high heat, flipping them every 2-3 minutes until cooked through, this should only take a few minutes. 's oldest forests, 3 unprepared hikers, including 1 in shorts, rescued in the dark from snowy B.C. This item will be shipped through the Global Shipping Program and includes international tracking. Lifetime warranty so long as the piece was not misused. In an email, Pau told McLaughlin On Your Side: "Le Creuset emailed me today to say they have changed their opinion, and will now honour my warranty. The same piece and same color is not guaranteed but you will get one of equal value. This amount is subject to change until you make payment. OP, it's a bit of a judgment call. Vintage LE CREUSET “C” 3.5 Quarts Flame Cast Iron Oval Dutch Oven w/“BC” Lid. This is a CRACKED Le Creuset Vintage marigold #18 pot with lid Made in the 70s in France Still has the leather hanging straps in handles Has a large crack around handle, but the Lid is in great condition Measures~ diameter 7 (excluding handle), height 4 1/4 ~ Great piece for display or repurpose Please enter 5 or 9 numbers for the ZIP Code. |, 9 Baking Mistakes That Ruin Your Cakes, Cookies, Brownies & Bread, The Top Trending Fall Foods & Recipes, According to Google, The Best Places to Buy Baking Ingredients Online, Easy Baking Recipes You Can Make with Pantry Staples, The 20 Best ALDI Finds for November Are All About Cookies & Thanksgiving, 8 Easy Ways to Make Boxed Mac & Cheese Taste Like You Made It from Scratch, The Cookbooks We're Most Excited for This Fall, Ready or Not, Pumpkin Spice Products Are Back Again, 7 Helpful Produce Subscriptions You Should Know About, Meal Prep Containers That Will Get You Excited to Make Lunch, How to Store & Defrost Frozen Bananas for Baking, This Cranberry Pumpkin Sourdough Bread Is Peak Fall Baking, This Easy Pumpkin Snacking Cake Recipe Is a Great Alternative to Pie, This One-Bowl Apple Cake Is Everything You Want in a Fall Dessert, Why You Should Spatchcock Your Turkey & How to Do It, The Ultimate Guide to Perfect Mashed Potatoes. Gala Prep continues! Send your pics, recipes, performance ideas for the. Le Creuset is a reputable cookware brand that is known for their enamel cast iron skillets, dutch ovens, pots, and kettles. As long as the enamel isn't chipping off into your food, it's really no big deal. sees 37 new COVID-19 cases, UBC investigating allegations of widespread cheating in first-year math exam, Off by 11 p.m.: B.C. 30 year guarantee for “domestic” (non-professional) users, starting from the purchase date. In the same email, the company offered him a 50 per cent discount on a new Dutch oven, which would mean Pau would have to pay another $250 to get a replacement. The area with the chip could continue to chip, which means small, sharp pieces of enamel can get in your food. Get the item you ordered or get your money back. I don't want to have some catastrophic incident where it shatters into many pieces and impales me, whilst exploding risotto all over my tiny kitchen. Non-commercial use only. First of all: Do not use an enamel pot, pan, or dutch oven with a chip in the cooking area! Associate News Producer, McLaughlin On Your Side. See the seller’s listing for full details and description of, Le Creuset Casserole Dish Indiana Collectible Cast Iron Cookware, Le Creuset Collectible Cast Iron Cookware, Le Creuset Dutch Oven Lid In Collectible Cast Iron Cookware, Le Creuset Terrine In Collectible Cast Iron Cookware. When we spoke with staff there, they told us they hadn't heard about any problems from customers or received any complaints about potential knockoffs. Eric Pau's Le Creuset developed hairline cracks. I was an idiot and added liquid that wasn't warm enough to my Le Creuset stoneware roasting dish. All posts copyright their original authors. If you want to get the maximum life out of your enamel dutch oven, pots, and pans there are some pretty simple rules to follow. But the risk is that bacteria will colonize and thrive in the rough surface of the ceramic and you won't be able to get it out. So Pau began to question the authenticity of the product. municipality considering strict rules for 'nuisance' Christmas lights, 'Good Doctor' actor battling COVID-19 in B.C. It's in generally good condition except it has a crack in the enamel near the handle, on both the inside and outside of the pan. Select PayPal Credit at checkout to have the option to pay over time. The crack is about 1/12 inch wide by 2 inches long. Can it be saved? Ask MetaFilter is where thousands of life's little questions are answered. Seller assumes all responsibility for this listing. For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. We reached out to the company, and were told by an executive that if Pau explained to the representative that he was unhappy with the resolution offered, he could ship them the pot for further inspection. Ask MetaFilter is a question and answer site that covers nearly any question on earth, where members help each other solve problems. Our cast iron products are under a lifetime warranty on all manufacturers’ defects. This amount is subject to change until you make payment. The PayPal Credit account is issued by Synchrony Bank. It now has a hairline crack in the glaze. The main thing do to is watch the spot! Ross McLaughlin My concern wouldn't be food safety in terms of bacteria (which I kinda think is overblown, but I am also the sort of person who thinks expiration dates are a conspiracy to get you to throw out perfectly-good food, so YMMV) but that the pan is going to crack and create a mess if it has a lot of stuff in it. 's new restrictions, B.C. Consumer Reports' Paul Hope says that while premium cast iron like Le Creuset performs well in testing, it isn't supposed to be exposed to extreme changes in temperature. In all likelihood you’ll have to send the piece in and and have the company send you a new one. Don’t worry! Lifetime warranty given that the manufacturer was at fault. Here’s what happened after I mailed in my chipped Le Creuset. Let cool before cleaning. Here’s what to do and what worked for me. If the item was proven to be defective Dansk will replace it with no fees or cost. I've had friends who have gotten no cost replacements from them for dutch ovens they didn't even purchase new. I had used it for about 5 years before it chipped. That’s right, as in the situation above, you’ll get a new piece, not your old one back so be careful if the piece is an heirloom or has sentimental value! praises public health care, These paper bills will soon become defunct, Indigenous teen becoming famous on TikTok. Heat a grill pan or griddle and place a few chicken thighs in it, but don't overcrowd the pan. Pecan Pie or Pumpkin Pie: Which One Wins Thanksgiving? This is for a Damaged Le Creuset Cast Iron Round Casserole Oven Marble Color 4.5qt/24cm. So when Pau and his wife made soup during the pandemic and noticed hairline cracks in the enamel of their pot, they contacted the company right away. Please enter a number less than or equal to 1. If not, I'd continue to use it but probably not in applications where it's filled with lots of liquid. It's in generally good condition except it has a crack in the enamel near the handle, on both the inside and outside of the pan. I'd see if they would replace it. 120 day replacement program on new items. The casserole oven is New and was damaged during shipping. A chip is a weakness that can, and often will, lead to more chipping. He owns multiple pieces of the French company's cookware, and uses them often. This thing has a wooden handle, so I'm guessing it will be mostly used at lower temps on the range. Earn up to 5x points when you use your eBay Mastercard. Note that Le Creuset utensils carry a lifetime warranty -. So if the chip was not your fault, they will replace the piece with a new one. You may unsubscribe at any time. This is a procedure that would cost more than buying a new pot or pan, so it’s not something worth investigating. Score! "My pot doesn't even say 'Le Creuset'," Pau said, though it came from an authorized dealer, Ming Wo, in Vancouver. If you drop a dutch over or chip it through rough use … I can't really afford to replace it. Copyright © 1995-2020 eBay Inc. All Rights Reserved. But Pau said he knew enough not to use the pot on a high heat. by Caitlin M. 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